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Zurich General Insurance Wins PIBA Service Excellence Award for Second Consecutive Year

Dublin, 16th November 2011: For the second consecutive year, Zurich has been awarded the 2012 Professional Insurance Brokers Association (PIBA) Service Excellence Award in the category General Insurance at an awards ceremony in Dublin last night.

Ken Norgrove, Chief Executive Officer, Zurich said: “To win this award for the second year in a row is a fantastic achievement for our team and a great endorsement of our industry-leading service delivery to brokers and their customers.”

The PIBA Annual Survey of more than 420 broker firms across Ireland forms the backdrop to the association’s industry awards and is a key performance indicator of service excellence, measuring the level of customer service provided by Insurers in the marketplace.