Zurich Insurance plc ('Zurich') is committed to protecting your privacy, and will not collect any personal information about you on our website without your clear permission. Any personal information volunteered will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Act, 1988 & (Amendment) Act 2003.
Collection and Use of Customer Data
Zurich uses your Customer Data for the provision and administration of insurance products and related services. Examples of the actual or possible uses of your Customer Data are: processing your insurance application, processing claims, statistical analysis, underwriting purposes, fraud prevention, market research, risk management and the provision of advice. This gathering of information is consistent with our offline work practices.
Your Customer Data may also be used by Zurich to provide you with information about products and services from us or other products and services which are arranged for you by us with other companies within the Zurich Insurance Group or with a third party. We operate a strict opt-out policy, such that all direct marketing material contains the option to opt-out of future direct marketing. Furthermore, you may opt-out at any time by writing to the Data Protection Officer at the address detailed above.
Disclosure of Customer Data
Zurich considers your Customer Data to be private and confidential. Zurich may sometimes disclose information about you to agents or service providers appointed by us, regulatory bodies, other insurance companies (directly or via a central register) and other companies within the Zurich Insurance Group and our partners both inside and outside of the European Economic Area in connection with the provision of services to you. Zurich may access and/or disclose your Customer Data if required to do so by law or in the good faith and belief that such action is necessary to: (a) conform with the law or comply with legal process served on Zurich; (b) protect and defend the rights or property of Zurich including, without limitation the security and integrity of our network; or (c) act under pressing circumstances to protect the personal safety of users of our services or members of the public.
Access to and Rectification of your Customer Data
Under the Data Protection Acts, you are entitled to copies of your Customer Data held by us as data controller. We will provide you with a copy of the Customer Data kept by us as soon as may be practicable and in any event not more than 40 days after the request in writing. To access your data, a fee of €6.35 is chargeable. All requests should be addressed to the Data Protection Officer, at the address detailed above. If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made within 40 days of receipt of your request. There is no fee for this.
We will hold on to your Customer Data for as long as necessary for the purposes of providing insurance products and related services to you and so as to comply with legal and regulatory requirements.
Insurance-Link Central Register
The Insurance Link Central Register is maintained by Insurance companies under the auspices of the Irish Insurance Federation. The information is shared with other insurance companies. It is part of the Insurance Federations campaign in the fight to eradicate fraudulent claims. Where appropriate, information may be passed to relevant enforcement agencies. You have a right of access to customer data held about you by Insurance Link Central Register. For more information write to our Data Protection Officer at the address mentioned above.
Security of Customer Data
Zurich is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect Data from unauthorised access, alteration, use, disclosure, accidental loss or destruction. For example, we store the personal information you provide on computer systems with limited access, located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the internet, we protect it through the use of 128 bit Secure Sockets Layer (SSL) encryption and secure servers. Although Zurich utilises modern industry-strength security processes and technology, it is not possible to guarantee complete information security, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the internet. Zurich will continue to revise policies and implement additional security features as new technologies become available.
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2. Performance Cookies
These cookies collect information about how visitors use the Zurich Insurance website. Zurich Insurance uses Google Analytics to track anonymized usage statistics for the site. This data is used to analyse how frequently people visit the site, how the website is found and which pages are most frequently viewed. These cookies don't collect information that identifies a visitor. This information is combined with data from thousands of other users to create an overall view of website use, and is never identified individually or personally. These cookies are only used to identify ways to improve the website. To opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout
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Zurich does not warrant that any information, software or other material accessible through this site is free of viruses, worms, Trojan horses or other harmful component. Zurich assumes no responsibility and shall not be liable for any direct, indirect, incidental or consequential damages that result from the use, access to, browsing in or downloading of any information, data, text, images or other material accessible through one of its web pages, this site or the website of any linked third party.
Last updated: April 2013